Refund Policy for Lean Online:
At Lean Online, we strive to provide high-quality online courses to help individuals improve their skills and knowledge. However, we understand that there may be circumstances where a refund is necessary. Please read our refund policy carefully before making a purchase.
1. Refund Eligibility:
- Refunds will only be considered within 30 days of the purchase date.
- Refunds will be granted for courses that have technical issues or if the course content does not meet the customer's expectations.
- Refunds will not be granted if the course has been completed or if the customer has accessed more than 50% of the course content.
2. How to Request a Refund:
- To request a refund, customers must email our support team at [email protected] with their name, email address, course purchased, and reason for the refund request.
- Our support team will review the request and respond within 5 business days.
3. Refund Process:
- If a refund is approved, the customer will receive a credit to their original method of payment within 7-10 business days.
- Customers will receive an email confirmation once the refund has been processed.
4. Contact Us:
If you have any questions or concerns about our refund policy, please contact our support team at [email protected]
Please note that this refund policy is subject to change without notice. Thank you for choosing Lean Online for your learning needs.
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